Orders are usually processed the same day or next business day. Delivery across New Zealand takes 7–15 business days on average, with rural areas possibly taking a little longer.

You can reach us anytime at support@norska.co. Our team will get back to you as quickly as possible.

We accept Visa, Mastercard, American Express, Maestro, Apple Pay, Google Pay, and Shop Pay.

Because orders are processed quickly, we usually cannot make changes once an order has been placed. If you need help, please email us immediately at support@norska.co.

Most of our products are available in XS to XXL. Sizes are shown on each product page.

Our sizing follows standard NZ/UK measurements. If you are between sizes, we recommend sizing up for the best fit.

Yes, we ship to selected international destinations. Shipping times vary depending on location.

Please contact us at support@norska.co with your order number and photos. We’ll arrange a replacement or refund as quickly as possible.

Yes! Simply enter the recipient’s name and address at checkout. Prices are not included in the package.

Enter your email address in the newsletter box at the bottom of our website to receive updates and special offers.

Yes, we occasionally run promotions and exclusive discounts. Subscribe to our newsletter to stay updated..

We don’t offer direct exchanges. If you’d like a different size or item, please return your order for a refund and place a new order.

Refunds are processed within 7–14 business days after we receive and inspect your return. You’ll be notified by email once your refund is completed.